Go2 Life Limited
Last Updated: 28th July 2025
Overview
At Go2 Life Limited, we respect your right to control your personal data and account information. This policy explains how you can delete your account, what happens to your data when you do, and your rights regarding account deletion.
How to Delete Your Account
You can delete your Go2 Life account at any time by following these steps:
- Log in to your account using your registered credentials
- Navigate to the More section in the app or website
- Select Delete Account from the available options
- Follow the on-screen confirmation steps to complete the deletion process
Important Notes Before Deletion
- Account deletion is permanent and irreversible
- You will lose access to all features, content, and services associated with your account
- Any premium subscriptions will be canceled (refunds subject to our Terms of Service)
- You will no longer receive communications from us regarding your account
What Happens to Your Data
Data That Will Be Deleted
When you delete your account, we will permanently remove:
- Your profile information and account credentials
- Personal preferences and settings
- User-generated content (posts, comments, uploads)
- Communication history within the app
- Activity logs and usage analytics tied to your account
- Any stored payment information
Data That May Be Retained
In accordance with legal obligations and legitimate business interests, we may retain certain information for limited periods:
- Transaction records – Retained for tax and accounting purposes (typically 7 years)
- Legal compliance data – Information required by law, regulation, or legal process
- Safety and security records – Data necessary to maintain platform security and prevent abuse
- Aggregated/anonymized data – Statistical information that cannot identify you personally
Retention Periods
- Most personal data is deleted within 30 days of account deletion
- Legal and compliance data is retained only as long as required by applicable laws
- Anonymized data may be retained indefinitely for analytics and service improvement
Your Rights
Under applicable data protection laws (including GDPR, CCPA, and other regional privacy laws), you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Port your data to another service
- Object to certain processing activities
- Withdraw consent where processing is based on consent
Alternative Options
Before deleting your account, consider these alternatives:
Temporary Deactivation
- Temporarily disable your account while retaining your data
- Reactivate at any time by logging back in
- Your data remains secure during deactivation
Data Download
- Export your personal data before deletion
- Available in common formats for easy transfer
- Request through account settings or contact support
Privacy Settings
- Adjust what information is visible to others
- Control data sharing preferences
- Manage communication preferences
Special Considerations
Shared Content
Content you’ve shared with others (comments, messages, collaborative content) may remain visible even after account deletion, though it will no longer be associated with your identity.
Third-Party Integrations
If you’ve connected third-party services to your Go2 Life account, you may need to separately revoke those connections through the respective third-party platforms.
Pending Transactions
Any pending transactions or disputes must be resolved before account deletion can be completed.
Processing Time
- Account deletion requests are typically processed within 72 hours
- Complete data removal from our systems occurs within 30 days
- You will receive email confirmation once deletion is complete
- Cached or backup data may take up to 90 days to be fully purged from all systems
Contact and Support
If you encounter any issues with account deletion or have questions about this policy:
Email: admin@go2.life
Support Portal: admin@go2.life
Phone: admin@go2.life
Address: admin@go2.life
Data Protection Officer
For privacy-related inquiries:
Email: admin@go2.life
Compliance and Legal Framework
This policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Google Play Store Developer Policy
- Children’s Online Privacy Protection Act (COPPA)
- Other applicable regional privacy laws
Changes to This Policy
We may update this Account Deletion Policy from time to time. When we do:
- We will post the updated policy on this page
- We will update the “Last Updated” date
- For material changes, we will notify active users via email or in-app notification
- Continued use of our services after changes constitutes acceptance of the updated policy
Verification and Security
To protect your account security:
- Account deletion requires authentication with your login credentials
- We may ask for additional verification for high-value accounts
- Deletion requests from unauthorized parties will be rejected
- We recommend changing passwords on any linked services after deletion
Recovery and Restoration
Important: Once your account is deleted:
- No data recovery is possible after the 30-day deletion period
- Account restoration is not available
- You cannot reuse the same email address for a new account for 90 days
- Premium subscription benefits are forfeited (subject to refund terms)
Need Help?
If you’re experiencing issues or have concerns that don’t require full account deletion, please contact our support team first. We’re here to help resolve problems and may be able to address your concerns without account deletion.
For immediate assistance: admin@go2.life
This policy is effective as of the date listed above and governs the account deletion process for all Go2 Life Limited services and applications.