Community Guidelines

International Compliance Version

Last Updated: 10/07/2025

1. Introduction and Scope

Welcome to the Go2.life community! These Community Guidelines establish standards for safe, professional, and respectful interaction on our platform. These guidelines apply to all users and complement our Terms and Conditions and Privacy Policy.

1.1 Jurisdictional Application

These guidelines are designed to comply with applicable laws in jurisdictions where Go2.life operates. Specific regional provisions apply based on your location and are detailed in Section 15 (Regional Compliance Provisions).

1.2 Age Requirements and Verification

Age requirements vary by jurisdiction:

European Union: 16+ (with parental consent where required by local law)
United Kingdom: 16+ (enhanced protections under Age Appropriate Design Code)
United States: 16+ (with additional COPPA protections where applicable)
Other Jurisdictions: Age of digital consent as defined by local law

Age Verification: We reserve the right to verify age at any time. False age information will result in account termination.

1.3 Professional Licensing Disclaimer

Important: Go2.life facilitates professional networking and career development but does not provide licensed professional services. Users in regulated professions must comply with applicable licensing requirements in their jurisdiction.

2. Core Community Values

2.1 Universal Principles

Safety First: Prioritizing wellbeing of all users, especially minors
Professional Integrity: Maintaining professional standards in all interactions
Authenticity: Honest representation of skills, experience, and qualifications
Respect and Inclusion: Embracing diversity and treating all users with dignity
Constructive Engagement: Contributing positively to professional development

2.2 Cultural Sensitivity

We recognize and respect diverse cultural perspectives while maintaining consistent safety and professional standards globally. Where local cultural norms differ from these guidelines, safety and legal compliance take precedence.

3. Content Standards and Guidelines

3.1 Universal Content Requirements

All content must:

Be accurate, truthful, and verifiable
Relate to professional development or career advancement
Use respectful, professional language
Comply with applicable laws in user’s jurisdiction
Be appropriate for users aged 16+

3.2 Prohibited Content (Global Standards)

Strictly prohibited across all jurisdictions:

Illegal content as defined by applicable local law
Harassment, discrimination, or hateful content
Content harmful to minors
Misleading professional qualifications or experience
Spam, malware, or fraudulent content
Intellectual property violations
Personal attacks or cyberbullying

3.3 Platform-Specific Content Guidelines

3.3.1 Living CV and Professional Profiles

Required Standards:

Accurate professional information and qualifications
Professional profile photos meeting cultural standards
Honest representation of skills and experience
Current and up-to-date work history
Relevant certifications with verification where possible

Special Provisions for Young Users (16-18):

Focus on educational achievements and aspirations
Highlight volunteer work and extracurricular activities
Enhanced privacy controls with simplified settings
Parental involvement encouraged where legally required

3.3.2 Job Postings and Recruitment

Employer Requirements:

Compliance with all applicable employment laws
Non-discriminatory job descriptions and requirements
Accurate compensation and benefits information
Clear application processes and timelines
Equal opportunity employment practices

Legal Compliance Note: Job postings must comply with:

EU Equal Treatment Directives
UK Equality Act 2010
US Federal and State employment laws
Local employment and labor laws in jurisdiction of posting

3.3.3 Training and Educational Content

Provider Requirements:

Accurate course descriptions and learning outcomes
Clear pricing, scheduling, and prerequisites
Appropriate instructor qualifications
Compliance with educational regulations in provider’s jurisdiction
Student support and feedback mechanisms

4. Safety and Safeguarding Framework

4.1 Enhanced Protection for Minors (16-18)

Universal Protections:

Enhanced monitoring of all interactions involving minors
Verified user connections strongly encouraged for minor interactions
Automatic flagging of potentially inappropriate content
Priority review of reports involving minors
Educational resources on online safety

Regional Variations:

EU/UK: Compliance with Age Appropriate Design Code principles
US: Additional COPPA protections where applicable
Other Jurisdictions: Enhanced protections per local child protection laws

4.2 Safety Reporting and Response

24/7 Reporting Mechanisms:

In-platform reporting tools
Email: admin@go2.life (Subject: “Safety Concern”)
Anonymous reporting options available
Emergency contact procedures for immediate threats

Response Framework:

All reports reviewed within 48 hours
Serious safety issues escalated within 4 hours
Law enforcement cooperation where legally required
Detailed incident records maintained per legal requirements

4.3 Content Moderation Approach

Hybrid Moderation System:

AI-powered initial content screening
Human review for complex cases and appeals
Transparency reporting on moderation actions
Clear appeals process with human review

5. Business and Commercial Activities

5.1 Commercial Content Standards

Permitted Commercial Activities:

Professional tools and services
Educational materials and courses
Career development resources
Legitimate business networking

Prohibited Commercial Activities:

Multi-level marketing schemes
Fraudulent business opportunities
Unlicensed professional services
Securities or investment advice (unless properly licensed)

5.2 Employment and Recruitment Compliance

Legal Requirements:

Compliance with applicable employment laws
Non-discriminatory hiring practices
Accurate job descriptions and requirements
Proper handling of candidate data
Fair compensation practices

6. Data Protection and Privacy

6.1 Universal Privacy Principles

Data minimization and purpose limitation
User control over personal information
Transparent data processing practices
Secure data handling and storage
Regular privacy rights education

6.2 Regional Privacy Compliance

Privacy framework complies with:

EU GDPR and ePrivacy Directive
UK GDPR and PECR
US state privacy laws (CCPA, VCDPA, etc.)
Asia-Pacific privacy frameworks
Other applicable regional privacy laws

7. Intellectual Property and Attribution

7.1 Respect for Intellectual Property

User Responsibilities:

Only share original content or properly licensed material
Provide appropriate attribution for sources
Respect copyright, trademark, and patent rights
Report intellectual property violations

7.2 Platform Content Rights

User Content:

Users retain ownership of original content
Platform receives license for operational purposes
Users can request content removal upon account closure
Content export available per regional requirements

8. Community Standards Enforcement

8.1 Progressive Enforcement Approach

First Violations (Minor):

Educational warning with guidance
Content removal if necessary
Community guidelines review requirement

Repeat Violations:

Temporary feature restrictions
Enhanced account monitoring
Mandatory compliance training

Serious Violations:

Account suspension (temporary or permanent)
Content and data removal
Reporting to authorities where legally required

8.2 Appeals and Dispute Resolution

User Rights:

Right to appeal all enforcement decisions
Human review of automated decisions
Clear appeals process with reasonable timelines
Multiple dispute resolution options per jurisdiction

9. Accessibility and Inclusion

9.1 Universal Design Principles

Platform designed for users with disabilities
WCAG 2.1 AA compliance standards
Multiple language support where feasible
Cultural sensitivity in design and content

9.2 Inclusive Community Standards

Zero tolerance for discrimination
Celebration of diversity in all forms
Equal opportunities for all users
Culturally sensitive content policies

10. International Considerations

10.1 Cross-Border Operations

Global Framework with Local Adaptation:

Respect for local laws and cultural norms
Jurisdiction-specific compliance measures
International cooperation on safety issues
Cross-border data protection compliance

10.2 Language and Cultural Adaptation

Primary platform language: English
Local language support where feasible
Cultural sensitivity in content moderation
Regional business practice recognition

11. Emerging Technology and AI Systems

11.1 Automated Decision-Making Transparency

User Rights Regarding AI Systems:

Right to know when automated decisions affect you
Right to human review of automated decisions
Right to explanation of automated decision logic
Right to challenge automated content moderation

11.2 AI System Safeguards

Regular bias testing and mitigation
Human oversight of AI systems
Transparent AI decision-making processes
User control over AI-driven features

12. Professional Licensing and Regulatory Compliance

12.1 Professional Services Disclaimer

Important: Go2.life does not provide licensed professional services. Users must:

Comply with professional licensing requirements in their jurisdiction
Not provide unlicensed professional advice
Clearly identify their professional qualifications
Follow applicable professional codes of conduct

12.2 Regulatory Compliance Framework

Ongoing Compliance Monitoring:

Regular review of regulatory requirements
Adaptation to new legal requirements
Professional licensing compliance verification
Industry-specific regulatory adherence

13. Emergency Procedures and Crisis Response

13.1 Emergency Response Protocol

Immediate Response Required for:

Threats of self-harm or suicide
Child abuse or exploitation
Credible threats of violence
Other imminent safety risks

Emergency Contact Procedures:

Contact local emergency services immediately (911, 999, 112, etc.)
Report to Go2.life: admin@go2.life (Subject: “EMERGENCY”)
Provide all relevant information and evidence
Cooperate with law enforcement as required

13.2 Crisis Communication

Clear communication during platform emergencies
Regular safety updates and guidance
Coordination with regulatory authorities
Transparent incident reporting (where legally permissible)

14. Support and Resources

14.1 User Support Services

Available Support:

Customer service: admin@go2.life
Technical support for accessibility needs
Privacy and data protection assistance
Safety and security guidance

14.2 Educational Resources

Online safety guides for all age groups
Professional development resources
Digital literacy and security training
Cultural competency and inclusion resources

15. Regional Compliance Provisions

15.1 European Union Specific Provisions

Digital Services Act (DSA) Compliance:

Systematic risk assessment and mitigation procedures
Transparent content moderation reporting
User notification of content decisions with clear reasoning
External auditing of content moderation systems
Crisis response mechanisms for systemic risks

Additional EU Requirements:

EU representative designation: [To be designated upon legal review]
Digital Services Coordinator cooperation procedures
Transparency reporting every six months
Risk assessment updates annually

User Rights under EU Law:

Right to contest content moderation decisions
Access to out-of-court dispute settlement
Clear information about automated decision-making
Enhanced protections for minors under Digital Services Act

15.2 United Kingdom Specific Provisions

Online Safety Act Compliance:

Duty of care to users, especially children
Risk assessment for illegal and harmful content
Proactive measures to prevent harm to children
Transparency reporting to Ofcom
Senior management accountability measures

Age Appropriate Design Code Compliance:

Data protection by design and by default for under-18s
High privacy settings by default for minors
Parental controls and transparency
Age-appropriate application of terms and policies

UK-Specific Reporting:

Ofcom compliance officer: [To be designated]
Annual transparency reports to Ofcom
Regular risk assessments for UK users
Cooperation with UK law enforcement

15.3 United States Specific Provisions

Federal Compliance:

COPPA compliance for users under 13 (additional protections)
FTC Act compliance for business practices
Americans with Disabilities Act (ADA) accessibility requirements
Section 230 content moderation framework

State-Specific Compliance:

California Consumer Privacy Act (CCPA) user rights
Virginia Consumer Data Protection Act (VCDPA) compliance
Colorado Privacy Act (CPA) requirements
Other applicable state privacy and consumer protection laws

Employment Law Compliance:

Equal Employment Opportunity Commission (EEOC) requirements
State-specific employment law compliance
Fair Labor Standards Act considerations
Immigration and work authorization compliance

15.4 Asia-Pacific Specific Provisions

China

Cybersecurity Law compliance framework
Personal Information Protection Law (PIPL) requirements
Data localization requirements where applicable
Cooperation with Chinese authorities as legally required

Singapore

Personal Data Protection Act (PDPA) consent mechanisms
Do Not Call Registry compliance for communications
Singapore Digital Economy Partnership compliance
Monetary Authority of Singapore (MAS) requirements where applicable

Japan

Act on Protection of Personal Information (APPI) compliance
Cross-border data transfer consent requirements
Personal Information Protection Commission cooperation
Cultural sensitivity in content moderation

Australia

Privacy Act 1988 and Australian Privacy Principles (APPs)
Notifiable data breach scheme compliance
Australian Competition and Consumer Act compliance
eSafety Commissioner cooperation procedures

15.5 Africa Specific Provisions

South Africa

Protection of Personal Information Act (POPIA) compliance
Information Regulator cooperation procedures
Promotion of Equality and Prevention of Unfair Discrimination Act compliance
Employment Equity Act requirements for job postings

Nigeria

Nigeria Data Protection Regulation (NDPR) compliance
National Information Technology Development Agency (NITDA) cooperation
Nigerian Communications Commission requirements
Data Protection Impact Assessments for high-risk processing

Kenya

Data Protection Act compliance framework
Office of the Data Protection Commissioner cooperation
Cultural sensitivity in content moderation and community standards
Employment Act compliance for job-related services

16. Legal Framework and Jurisdiction

16.1 Governing Law

Primary Governing Law: Laws of England and Wales

Regional Application: Where local laws provide greater user protection or impose additional requirements, such laws shall apply concurrently with these guidelines.

16.2 Dispute Resolution Framework

Tiered Dispute Resolution:

Internal Resolution: Direct communication and customer service
Alternative Dispute Resolution: Mediation and arbitration options
Regulatory Complaints: Relevant data protection or communications authorities
Judicial Proceedings: Competent courts in user’s jurisdiction

International Arbitration: Complex disputes may be subject to international commercial arbitration under ICC, LCIA, or other recognized arbitration rules.

16.3 Regulatory Cooperation

Commitment to Regulatory Cooperation:

Prompt response to regulatory inquiries
Transparency in regulatory communications
Cooperation with cross-border enforcement actions
Regular compliance reporting where required

17. Updates and Change Management

17.1 Update Procedures

Notification Requirements:

Significant Changes: 30-day advance notice via email and platform notifications
Minor Clarifications: Immediate notification with explanation
Emergency Changes: Immediate implementation with post-notification explanation
Legal Compliance Changes: Implementation as required by law with prompt notification

17.2 User Options Following Changes

User Rights:

Right to receive clear explanation of changes
Right to object to changes where legally permitted
Right to close account if disagreeing with changes
Right to data portability before account closure

18. Contact Information and Support

18.1 General Support

Email: admin@go2.life
Response Time: 24-48 hours for general inquiries
Live Chat: Available during business hours (9 AM – 6 PM GMT)
Languages: English (primary), translation services available

18.2 Safety and Emergency Contact

Safety Concerns: admin@go2.life (Subject: “Safety Concern”)
Emergency Situations: Contact local emergency services first, then admin@go2.life (Subject: “EMERGENCY”)
Anonymous Reporting: Available through platform reporting tools
24/7 Monitoring: Critical safety issues monitored continuously

18.3 Legal and Compliance

Privacy Inquiries: admin@go2.life (Subject: “Privacy Inquiry”)
Data Protection Officer: admin@go2.life (Subject: “DPO Inquiry”)
Regulatory Inquiries: admin@go2.life (Subject: “Regulatory Matter”)
Legal Process: admin@go2.life (Subject: “Legal Process”)

18.4 Regional Representatives

[To be designated upon legal review and market entry]

EU Representative: [To be appointed if required]
UK Representative: [To be appointed if required]
Regional Compliance Officers: [To be appointed per jurisdiction]

19. Final Provisions

19.1 Severability

If any provision of these Community Guidelines is found unenforceable in any jurisdiction, the remaining provisions shall continue in full force and effect in that jurisdiction.

19.2 Professional Legal Review Requirement

CRITICAL: These guidelines must be reviewed and adapted by qualified legal counsel in each jurisdiction of operation before implementation. This document provides a framework but requires professional legal review.

19.3 Integration with Other Policies

These Community Guidelines work in conjunction with:

Go2.life Terms and Conditions
Go2.life Privacy Policy
Go2.life Cookie Policy
Jurisdiction-specific supplementary terms (where applicable)

19.4 Effective Date and Supersession

Effective Date:23rd July 2025 Supersedes: All previous versions of Community Guidelines Next Review Date: 23rd July 2026

20. Acknowledgments and Legal Disclaimers

20.1 Professional Legal Review Acknowledgment

IMPORTANT: This document was created based on legal compliance analysis but requires professional legal review in each jurisdiction of operation. Go2.life Ltd. acknowledges the requirement for qualified legal counsel review before implementation.

20.2 Ongoing Compliance Commitment

Go2.life Ltd. commits to:

Regular legal compliance reviews
Prompt adaptation to regulatory changes
Transparent communication with users about changes
Cooperation with regulatory authorities
Continuous improvement of community standards

20.3 User Acknowledgment

By using Go2.life’s services, users acknowledge that:

They have read and understood these Community Guidelines
They agree to comply with applicable provisions based on their jurisdiction
They understand their rights and responsibilities
They acknowledge the binding nature of these guidelines
They accept the dispute resolution mechanisms outlined herein

Go2.life Ltd.
Registered in England and Wales
Registration Number: 14345958
Registered Address: 1 Fairfield Street, Bingham, Nottinghamshire, NG13 8FB